Charlestown SUP and Kayak Hire

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Equipment Hire FAQ’s

WHAT IS INCLUDED? SUP or Kayak hire prices include a Paddle and Buoyance Aid. If you want a wetsuit this is an additional hire cost. Each hire will also include a safety brief and assistance launching at the start.

WHERE CAN WE PADDLE TO? The Gylly Adventures instructors will describe and define the hire zone available to you. The Zone size may vary depending on sea conditions that day. The hire zone is normally a kilometer in length with clear marker buoys indicating the furthest allowed limit out to sea (Approximately 400 meters).

CAN I HIRE FOR MORE THAN ONE HOUR? At Gylly Adventures we provide kayak and SUP hire by the hour. You can hire up to a maximum of 2 hours within our hire zone. Wetsuit hire is available for 24hr with a deposit. Kayak and SUP hire is not available overnight.

CAN WE TAKE A HIRED KAYAK OR SUP TO A DIFFERENT BEACH OR VENUE? CAN WE HIRE OVERNIGHT? No, we do not allow this.

WHAT IF THE CONDITIONS ARE ROUGH OR IT IS RAINING? Your safety is our priority and if we deem that the weather and sea conditions are not appropriate to hire kit we will not do so. If you have made an online or over the phone reservation, we will contact you in advance to reschedule or cancel. In Cornwall it rains a lot, no activities stop because of the rain unless it is accompanied with unsafe wind and sea conditions.

DO I NEED TO BOOK IN ADVANCE, CAN I RESERVE KIT? We will do are best to cater last minute bookings however, to guarantee availability and avoid disappointment advance booking is recommended. Kayak hire is available from all venues without prior booking, however on the day we do not reserve kayaks. All paddleboard bookings (@ Gylly Beach only) must be made in advance. Advance bookings for Paddleboards and kayaks can be easily made online or over the phone.

WHAT IS THE MINIMUM AGE FOR KIT HIRE? Anyone below the age of 18 hiring a sup or kayak must have a parent or guardian present, always supervising from the beach. Any child below the age of 12 yrs must have a parent or guardian accompany them out on the water. Children below the age of 9 yrs must paddle on a double kayak accompanied with an older paddler. The minimum age for a child accompanied with an adult on a double Kayak is 5 yrs. The minimum age limits for SUP hire is 9 yrs.

WHAT TO BRING? Please bring any medication you require e.g., inhalers. Swimming Costume, Sun cream, Water Bottle, Towel, and warm clothes to put on at the end. We recommend arriving with swimming costumes already on.

IF I HIRE A SUP OR KAYAK CAN I SWAP IT AMONG FRIENDS AND FAMILY? No. The hired equipment is allocated to just one person for the duration of the hire period. Gylly Adventures must always know who is out on the water. Additionally, Buoyancy aids are individually fitted and therefore swapping may result in incorrect fitting. Gylly Adventures staff provide a safety brief at the start of the hirer period to just the people allocated to the equipment.

IS THERE SOMEWHERE I CAN LEAVE BELONGINGS WHILE ON THE WATER? Yes. We can provide a storage box for belongings. The storage box will be kept at the back of our container. The container is not locked therefore we do not take any responsibility for any loss or damage of personal belongings. We recommend leaving as many belongings as possible in your car or on the beach.

CAN I WEAR GLASSES OR TAKE MY PHONE OUT WITH ME? We advise against it but Yes. it is at your own risk. We have seen plenty of sunglasses and phones drown over the years.

CAN I WEAR MY OWN WETSUITS? Yes.

WHAT IS THE WEIGHT LIMIT? The weight limit for a double kayak is approximately 25st/160kg. Single kayaks 15st/95kg. If you think you are close to the weight limit, please let us know. We can rig a double kayak to be paddled as a single, so you can still enjoy the adventure. The weight limit for our Paddleboards is approximately 21st/133kg. This does not consider the paddler skill, fitness, and sea conditions. These factors also influence the maximum weight limit for successful paddle boarding.  If you are over 18 stone, please let us know and we can discuss alternative options if paddle boarding is not successful.

ARE THERE CHANGING FACILITIES?

Gylly Beach Activities: There is an open Courtyard next to our base on the beach which provides a space for changing. There is also a large public toilet if more discretion is required. We recommend that you arrive already changed into your swimwear. There is also a freshwater shower by the Public Toilets however it is not warm! Your belongings will be kept safe in our containers while you are on activity. We have never had any issues, but we do not have any lockers therefore we recommend leaving valuables behind.

Charlestown Activities: There is plenty of open space to get change at our venue at Charlestown Harbour. We recommend that you arrive already changed into your swimwear. Please note that the nearest public toilets (20 pence charge) are located at Charlestown Car Park.  Your belongings will be kept safe in our container while you are on activity. We have never had any issues, but we do not have any lockers therefore we recommend leaving valuables behind.

Greenbank Activities: There is plenty of open space to get changed at our venue at the Greenbank Gardens. We recommend that you arrive already changed into your swimwear. Please note that the nearest public toilet is a 10-minute walk from the Gardens into Falmouth. There are toilets at the Working boat pub and Greenbank Hotel if open. Your belongings will be kept safe in our containers while you are on activity. We have never had any issues, but we do not have any lockers therefore we recommend leaving valuables behind.

WHERE DO WE PARK AND MEET?

Gylly Beach Activities: Please meet us at our base on the left-hand side of Gylly Café as you look out to sea. There are lots of parking options near Gylly beach. There is a pay and display carpark in easy walking distance, as well as free residential parking if you are happy to walk a little further. Please note that parking directly opposite Gylly beach café is not permitted in summer months and is regularly patrolled by traffic wardens. Sat Nav postcode is TR114PA

Charlestown Activities: Please meet us at our base on the Eastern Wall of the outer harbor at Charlestown. If you approach from the Western side of the harbour you will need to cross the Harbour Gate bridge. Our base is in the small lean to building on the outer harbour below the round house. Kayaks and Paddleboard positioned on the harbour side should also be clear.  Sat Nav Postcode is PL25 3NH.

Greenbank Activities: Please meet us at our base on the Greenbank Gardens between the Greenbank Hotel and the Royal Cornwall Yacht Club. Please note there is strictly no parking permitted on the pontoon carpark or on Greenbank Hotel property. If you are a guess staying at the hotel or have a meal reservation pre-booked, then parking onsite is permitted. Free residential parking is easily found around the Greenbank hotel on Stratton terrace and Dunstanville Terrace. Sat Nav Postcode is TR11 2SR.

Do you cancel if it is raining? No

Booking Cancellation by you: If you cancel your booking more than 14 days before the activity session you are entitled to a full refund. If you cancel between 14 – 5 days before the activity session you are entitled to a full refund minus a 30% deposit. If you cancel within 5 days before the activity session you will receive no refund.

Booking Cancellation by Gylly Adventures (GA): If GA cancels a session due to the fault of GA, you will be offered a full refund. If we cancel due to bad weather (that would make it unsafe to run the session), we will first look to relocate the activity session to an alternative venue. If this is not possible, we will look to reschedule your activity for an alternative date. If this is also not possible then a full refund will be issued.

Booking Tip: If you are travelling to Cornwall and are only in Cornwall for a limited period. Please consider making your activity booking with Gylly Adventures near the beginning of your stay. This means in the event of poor weather disrupting your activity we have the greatest possible time to reschedule. Early booking also avoids disappointment.

REVIEWS AND TESTIMONIALS