Booking Cancellation by you: If you cancel your booking more than 14 days before the activity session you are entitled to a full refund. If you cancel between 14 – 5 days before the activity session you are entitled to a full refund minus a 30% deposit. If you cancel within 5 days before the activity session you will receive no refund.
Booking Cancellation by Gylly Adventures (GA): If Gylly Adventures (GA) must cancel a session due to a fault of GA you will be offered a full refund. If we must cancel due to bad weather that would make it unsafe to run the session. We will first look to relocate the activity session to an alternative venue or offer an alternative activity. If this is not possible, we will offer you either: A credit note to the full value of the session or a full refund minus a 30% deposit. GA will notify you of any venue or activity changes the day before your activity session.
REVIEWS AND TESTIMONIALS