Cancellation Policy 2018-07-04T12:45:28+00:00

Payments
To reserve a place on a session full payment will be taken at the time of booking.

Privacy
​We do not store credit card details nor do we share customer details with any 3rd parties

Cancellations
If you cancel your booking more than 28 days before the session you are entitled to a full refund.
If you cancel within 14 to 28 days before the session we will credit you with a voucher to be used on another session.
If you cancel within 14 days before the session you will not be entitled to a refund or credit note.
If Gylly Adventures (GA) have to cancel a session due to a fault of GA you will be offered a full refund.
If we have to cancel due to bad weather that would make it unsafe to run the session. We will first look to relocate the activity or offer an alternative activity. If this is not possible we will offer you credit to the full value of the session to be used on a date that suits both yourself and GA.

Waiver and medical Privacy
On arrival at your session you will be required to fill out a waiver and medical questionnaire. This must be completed by all before going onto the water with GA.